Shipping & Delivery Information

Shipping Rates within Canada

Purchase Value (before taxes) $0-$100 $100.01-$150  Over $150 
Regular shipping rate  (takes 3-7 business days) $15 $10 FREE

 FREE SHIPPING ON ORDERS OVER $150.00 IN CANADA!

International Shipping

For international orders, please note that we are not responsible for any customs, duties and taxes charged upon delivery. Shipping times will vary between 7-10 Days.

United States  $20.00
Rest of the World  $30.00

 

Estimated Delivery Times

If you are outside any capital city, or located in rural or remote areas, please add 2-3 days to below delivery time.

Destination British Columbia

Alberta, Saskatchewan, Manitoba

Ontario, Quebec

Newfoundland, NS, NB, PEI

Yukon, NWT

 Nunavut

Regular Parcel (Delivery Time)  3-4 Days  5-6 Days 7-8 Days 9-10 Days 9-10 Days

 FREE SHIPPING ON ORDERS OVER $150.00 IN CANADA!

Timelines for delivery are estimates only. Actual shipping time may vary depending on our shipping provider and other circumstances beyond our control.

1. Orders made within Canada will be processed in 1-3 business days.
2. Once your order has shipped, we will send you an email with a tracking number. You may check the status of your shipments via our carriers' website:
Canada Post

3. Please include a note in your order if you need it to be delivered to a PO Box or postal station. Your shipment may take longer as this requires special handling.

How do I return an item?

We want you to be happy with your purchase, but if it does not fit, we will exchange for the right size.
Please contact customer service at our email: prudence.orders@outlook.com  to request a return authorization. You may return any item within 30 days of purchase for an exchange, store credit or refund providing it is in its original condition with tags intact. No refunds or exchanges for “intimate” apparel (this would include clothing items such as undergarments or hats.) Return shipping costs are the customer's responsibility.