Shipping

Shipping Rates within Canada

Purchase Value (before taxes) $0-$99 $100 and Up  

Regular shipping rate  (takes 3-7 business days)

 

$15.00

 

  FREE

 

 

 

 FREE SHIPPING ON ORDERS OVER $100.00 IN CANADA!

International Shipping

For international orders, please note that we are not responsible for any customs, duties and taxes charged upon delivery. Shipping times will vary between 7-10 Days.

U.S.A. Orders under $100  U.S.A. Orders over $100
$20 Flat Rate Shipping  $10.00

 Estimated Delivery Times

Most orders arrive in 7 to 10 days.  If you are outside any capital city, or located in rural or remote areas, please add 2 days to delivery time.

Orders will be processed in 1-3 business days.

Once your order has shipped, we will send you an email with a tracking number. You may check the status of your shipment at: Canada Post

 

How do I know if my item will fit me?

We want you to be happy with your purchase, so we recommend that you consult our sizing charts before ordering.  If you are still unsure, please feel free to email us your questions at: prudencefashion@outlook.com

Customer satisfaction is our priority!   You may return your item within 14 days of receiving it for an exchange or store credit. (some exceptions* apply. See below)  All items returned must be unworn, unwashed and in their original condition with all tags attached.

We are not able to exchange after 14 days from the time you have received your item.

Please email us to discuss return/exchange options if you live outside of Canada.

*Unfortunately, we cannot offer returns on the following items: Sale Items, Cosmetics, Skincare Products, Hair Products, Intimate Apparel.  We are not responsible for return shipping costs.

 

How to Return or Exchange Items:

  • Pack and seal the item in the original package, if possible.  
  • Send the package to the address below. We recommend insured, traceable shipping. We cannot be responsible for lost packages that we did not ship ourselves.
  • Please include a clear note with the return (including your name and email address)  explaining why the item was returned and specify your preference for an exchange in another size or a store credit to purchase another item.

Prudence

155 Craig Street

Duncan, BC  V9L 1V8

Canada